Juridisk information

Privacy Policy

Dear Visitor,

The following webpages (individually the “Webpage” and collectively the “Webpages”) are provided by SecMaker AB, company registration number 556671-5479 having its registered address at Hesselmans torg 5 10 tr, 131 54 Nacka, Sweden (“we”, “us”, or “our”):

The services, as described below, provided through one or more of the Webpages are referred to as the “Services”.

Your privacy is important to us. Under the Swedish Personal Data Act (1998:204), which implements the EU Directive 95/46/EC, and under the General Data Protection Regulation (Regulation 2016/679) applicable from 25 May 2018, we are liable for the processing of personal data for which we decide the purposes and the means of processing which renders us the data controller. “Personal Data” means information which is directly or indirectly referable to a natural living person, e.g. name and address but also possibly location data or IP addresses. We may collect the information set out below, which include your Personal Data.

This document contains a policy statement regarding our collection, use and processing of Personal Data, with whom we may share such data and your rights in relation to your Personal Data. When you use the Services, we will process Personal Data for various purposes. Please read this Privacy Policy carefully.

PROCESSED DATA AND PURPOSES

Main Site

The Personal Data listed below may be processed for providing you with offers and information concerning our services if you signed up and chose to receive our newsletter (the “Newsletter”):

  • your name, email address when signing up for the Newsletter; and
  • data collected via the cookies (see our Cookies Policy) concerning your use of the Webpage

For the purposes of administering and answering your inquires sent to us via the general form of the website, we may process the information you provide in the free text field and your email address, first and last name, your company’s name, your email and phone number.

If you subscribe to test our products, we may process your email address, first and last name, your company’s name and your role at the company, your email and phone number for the purposes of getting in touch with you and to provide you with an opportunity to test our products.

If you submit to us that you want to receive our white papers, we may process your email address to provide you with the white papers.

Please note that we are unable to provide the Newsletter or the other functionalities of the Main Site unless you provide the above listed Personal Data. The processing of the above Personal Data is necessary to provide you with the Newsletter or the other functionalities of the Main Site pursuant to your request.

We will never store your Personal Data for longer than it is necessary for each purpose. We store personal data for analytics, statistics and history for 5 years or until you request to delete it as described in Section “Data Subject’s Rights” below.

Support Site

The Personal Data listed below are processed on the Support Site:

  • email address;
  • password;
  • location information based on IP address;
  • page history data across the helpdesk and any “tagged” web pages;
  • number of visits to the Webpage.

The purpose of collecting and processing the above listed Personal Data is to provide you tracking and live chat functionality of Kayako helpdesk software and to help you pre-fill the login form next time you visit the Webpage. Some of these Personal Data are collected via the relevant cookies (see our Cookies Policy). Furthermore, your email address may be used by our support department for communication with you regarding authentication issues, reported support issues, releases and other product information (altogether the “Support Services”).

Please note that we are unable to provide the functionalities of the Support Site unless you provide the above listed Personal Data. The processing of the Personal Data is necessary to provide you with the requested support and to maintain the contractual relationship between you or your company and us going forward.

We will never store your Personal Data for longer than it is necessary for each purpose, and in any case until you request to delete the information as described in Section “Data Subject’s Rights” below or if you are no longer granted access to the service.

Service Site

The following Personal Data may be processed only for authenticated users (where the authentication has been previously carried out via one of our products):

  • date and time of visit;
  • common name (which includes authenticated users’ first name and surname);
  • organization name (if provided earlier upon authentication);
  • subject serial number (if provided earlier upon authentication; which may include social security number [Swedish personnummer] or other national identification number or “HSA-ID”);
  • e-mail address (if provided earlier upon authentication);
  • job title (if provided earlier upon authentication); and
  • common name of the certificate issuer.

The above Personal Data are processed for providing the functionalities of the Service Site to authenticated users, in order to provide technical information on our products, best practices, information on how to handle certain issues, information on using third party products, to provide help when configuring our products. We are unable to provide the functionalities of the Service Site unless you provide the required Personal Data. The processing of the Personal Data is necessary to provide you or your company with our services.

We store your Personal Data for 1 year from login or until you request to delete the information as described in Section “Data Subject’s Rights” below.

Showroom

The Showroom allows authenticated customers to try the functions of Net iD Portal and Net iD Access Server, which also is the purpose of the processing of the below Personal Data that we process.

  • Information that you, as an authenticated user, enter when trying the functionality of the products, such as name, e-mail address, mobile number, social security number (Swedish. personnummer) or other national identification number, “HSA-ID”.

Please note that we are unable to provide the Showroom unless you provide the above listed Personal Data. The processing of the Personal Data is necessary to allow authenticated users to try the functions of our products, pursuant to your request.

We will never store your Personal Data for longer than it is necessary for each purpose, and in any case until you request to delete the information as described in Section “Data Subject’s Rights” below or if you are no longer granted access to the service.

Web Shop

The following Personal Data may be processed via the Web Shop:

  1. Information relating to your purchase (such as products, quantity, amount of purchases; payment method and details);
  2. Information relating to the delivery (delivery method, country);
  3. Information necessary for delivery and invoicing (full name, address, email address, phone number).

We process the Personal Data for the purposes of processing your purchases, delivering the ordered items and to invoice you for the items ordered by you.

Please note that we are unable to provide the functionalities of and services via the Web Shop unless you provide the above listed Personal Data. The processing of the Personal Data is necessary to enter into a purchase agreement with us.

We will never store your Personal Data for longer than it is necessary for each purpose. We store personal data for as long as we are required to store the data in accordance with applicable law and customer agreement.

General

We may use cookies and similar technologies to collect some of the Personal Data. More information regarding our use of cookies is provided in our Cookies Policy.

OTHER PURPOSES OF PROCESSING

Except as set out above, we will process the Personal Data for the following purposes:

  1. to administrate your account, to enable and provide the Services and integration with third party services, and to provide, personalize and improve your experience with the Services, and to otherwise provide the Services according to the terms of use;
  2. to inform you about updates of the Services or the terms of use;
  3. to enforce the terms of use, including to protect our rights, property and safety and also the rights, property and safety of third parties if necessary; and
  4. to comply with the law.

LEGAL GROUND FOR THE PROCESSING

By using one or more of our Webpages you consent

  1. to the processing of Personal Data as set out in this Privacy Policy;
  2. to the processing of your social security number (Swedish. personnummer) as set out in this Privacy Policy.

By subscribing to the Newsletter you consent to the processing of your Personal Data to receive direct marketing from us as set out in this Privacy Policy. You have the right to object to our processing of your Personal Data for direct marketing as described in Section “Data Subject’s Rights” below.

We process your Personal Data for the purposes of the Web Shop to be able to enter into the agreement with you when you wish to purchase our products and to be able to perform such an agreement for you (to process your purchases, deliver the products, to provide you with the invoices etc.).

DISCLOSURE OF PERSONAL DATA

We may share and disclose the following Personal Data to the following recipients or categories of recipients for the following purposes.

Certain recipients of the Personal Data are located outside the EU/EEA in countries that are deemed not to provide an adequate level of protection for personal data. Thus we have applied the below specified safeguards for the data transfers of which you can acquire more information by contacting us.

Recipient or category of recipients

Country

Type of
personal data

Applied safeguard

Google

USA (outside the EU/EEA)

See our Cookies Policy

Privacy Shield

HubSpot



Ireland



Email, Name, Phone number,
See our Cookies Policy


N/A




SiteVision


Sweden


See our Cookies Policy


N/A 


Visma Webshop


Sweden


See our Cookies Policy


N/A


We store personal data for analytics, statistics and history. We will never store your personal data for longer than it is necessary for each purpose, and in any case until you request to delete it as described in Section “Data Subject’s Rights” below.

LINKS TO OTHER WEBPAGES

You should be aware that when you are on our Webpages you may be directed to other sites where the collection of Personal Data is outside of our control. The privacy policies of such other sites will govern the Personal Data collection and use on such sites.

RESPONDING TO LEGAL REQUESTS AND PREVENTING HARM

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or a subpoena or the like), or when necessary to detect, prevent and address fraud and other illegal activity, to protect ourselves, you and other users, including as part of investigations, if we have a good faith belief that the applicable law requires us to do so.

This may include responding to legal requests from jurisdictions outside of the European Union or the European Economic Area where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.

Information that we receive about you including financial transaction data on the Webpage using our Services, may be accessed, preserved and retained for an extended period of time when it is the subject of a legal request or obligation, government investigation, or investigations concerning possible violations of our
Terms of Use or policies, or otherwise to prevent harm.

CHILDREN

The Services are not directed to persons under the age of 16. We do not knowingly collect Personal Data from persons under the age of 16 (the “Age Limit”). If you are a parent or guardian of a child under the Age Limit and you become aware of that your child has provided Personal Data through one of the Webpages without your consent, please contact info@secmaker.com to exercise of your applicable rights.

DATA SUBJECT’S RIGHTS

You have the right to access your Personal Data, or request that we rectify, erase or restrict the processing of your Personal Data, and the right to data portability.

You have an absolute right to object to the processing of your Personal Data for direct marketing purposes, and you may at any time recall your prior consent to the processing of your Personal Data. The withdrawal of your consent does not affect the lawfulness of the processing based on the consent before its withdrawal.

If you have any complaints regarding our processing of your Personal Data, you may file a complaint to the competent data protection authority. You can find out more about the local data protection authorities under the following link http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

CONTACT

To exercise the aforementioned rights, or if you have any questions about our processing or sharing practices, your rights under EU law, please contact us at the following address: gdpr@secmaker.com, SecMaker AB, Uddvägen 7 5tr, 131 54 Nacka, Sweden or contact our data protection officer at patrik.jonasson@secmaker.com. In order to ensure that you receive a swift response, please state in your request your full name and, if applicable, your address, user name and the email address used for registration. Note that you should sign the request yourself.

SOME OTHER THINGS YOU NEED TO KNOW

Change of Control

If the ownership of our business changes, we may transfer your information to the new owners so they can continue the Services. The new owner will still have to respect the commitments we have made in this Privacy Policy.

Notice of changes

If we make changes to this Privacy Policy we will notify you by publication here. If the changes are material, we will provide you additional, prominent notice as appropriate under the circumstances and, where required under applicable law, ask for your consent.

 

Cookies

This Cookies Policy constitutes an integral part of our Privacy Policy.

A cookie is a small piece of data sent from a webpage and stored in a user's web browser, mobile phone, or other device from the moment the user starts browsing that webpage. A cookie can help the webpage provider to recognize your device next time you visit that webpage, provide you with access to certain functions on the webpage and/or register your browsing patterns.

We use the following cookies for the purposes set out below.

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies.

Please note that if you choose to block cookies, the due functioning of the Webpage may be affected.

Main Site

Name of cookie

 

 

 

 

Domain where the cookie is used

 


 

 

Purpose

 

 

 

 

 

Lapses

 

 

 

 

 

Woo the information
comes from
and/or who it will be shared with

_ga

netid.secmaker.com
secmaker.com

This persistent cookie is used to distinguish users.

2 years from set/update

Google Analytics

Google will not share Your Customer Data or any Third Party's Customer Data with any third parties unless is required by law or when third parties process the information on behalf of Google. (e.g., billing or data storage)
Read more here

_gat

netid.secmaker.com
secmaker.com

This session cookies is used to distinguish users.

1 minute from set

Google Analytics

Google will not share Your Customer Data or any Third Party's Customer Data with any third parties unless is required by law or when third parties process the information on behalf of Google. (e.g., billing or data storage)
Read more here

_gid

netid.secmaker.com

secmaker.com

This persistent cookie is used to distinguish users.

24 hours from set/update

Google Analytics

Google will not share Your Customer Data or any Third Party's Customer Data with any third parties unless is required by law or when third parties process the information on behalf of Google. (e.g., billing or data storage)
Read more here

__hstc

netid.secmaker.com
secmaker.com

This persistent cookie is the main cookie for tracking visitors.
It contains the domain, utk
(see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

2 years from set/update

HubSpot

Read more here

hubspotutk

netid.secmaker.com
secmaker.com

This persistent cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

10 years from set/update

HubSpot

Read more here

__hssc

netid.secmaker.com
secmaker.com

This session cookie is used keep track of sessions. This cookie is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

30 min from set/update

HubSpot

Read more here

__hssrc

netid.secmaker.com
secmaker.com

This sessions cookies is used whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.

Until end of browser session

HubSpot

Read more here

__hs_
testcookie

netid.secmaker.com
secmaker.com

This session cookie is used to test whether the visitor has support for cookies enabled.

Until end of browser session

HubSpot

Read more here

hsPagesViewed
ThisSession

netid.secmaker.com
secmaker.com

This session cookie is used to keep track of page views in a session

Until end of browser session

 

HubSpot

Read more here

JSESSIONID

netid.secmaker.com
secmaker.com

This session cookie identify logged-in users to provide correct permissions. The cookie is created by the web server Tomcat to associate the user with a session. The session cookie is only used by the SiteVision installation.

Until end of browser session

SiteVision

sv-uts

netid.secmaker.com
secmaker.com

This persistent cookie purpose is to link the visitor to previous visits to the site. Used to customize the content of the page to the visitor.

1 year from set/update

SiteVision

cb-enabled

netid.secmaker.com
secmaker.com

This Persistent cookie is associated with a free script which shows a cookies notice on a website. It is used to record when the user has dismissed the notice to prevent it re-appearing on return visits.

30 days from set/update

SiteVision

SiteVisionLTM

netid.secmaker.com
secmaker.com

This session cookie sets load balances to keep track of which underlying server the client should address.

Until end of browser session

SiteVision

__cfduid

netid.secmaker.com
secmaker.com

This Persistent cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the specific visitor's machine is, the cookie allows us to identify that client and not challenge them again. It does not correspond to any user ID in a web application, and does not store any personally identifiable information.

1 year from set

Hubspot

Read more here

Support Site

Name of cookie

 

 

 

 

Domain where the
cookie is used

 


 

 

Purpose

 

 

 

 

 

Lapses

 

 

 

 

 

Woo the information
comes from
and/or who it will be shared with

SWIFT
_visitorsession

support.secmaker.com

This session cookies is used to store session information that is essential for the use of our live chat service

Until end of browser session

Kayako

SWIFT_visitor

support.secmaker.com

This Persistent cookie is used to provide the visitor tracking and live chat functionality of Kayako helpdesk software.

7 days from set/update

Kayako

SWIFT
_sessionidxx

support.secmaker.com

This session cookies is used to store session information that is essential for the use of our live chat service

Until end of browser session

Kayako

SWIFT_client

support.secmaker.com

This persistent cookie is used to provide design and language information that is essential for the use of our live chat service.

7 days from set/update

 

Kayako

jqCookieJar
_options

support.secmaker.com

This session cookies holds functional information about your session.

10 years from set/update

 

Kayako

SWIFT
_livechatdetails

support.secmaker.com

This persistent cookie is used to automatically fill in the form with full name and email address from their last session

7 days from set/update

 

Kayako

Web Shop

Name of cookie

 

 

 

 

Domain where the
cookie is used

 


 

 

Purpose

 

 

 

 

 

Lapses

 

 

 

 

 

Woo the information
comes from
and/or who it will be shared with

ASP.NET
_SessionId

https://www.secmaker-webshop.com/

https://www.secmaker-webshop.com/lang-EN

This session cookie is used to save the selected products in the shopping chart while the users is still on the site

Until end of browser session

Visma Webshop

__utma

https://www.secmaker-webshop.com/

https://www.secmaker-webshop.com/lang-EN

This persistent cookie is used to distinguish users and sessions. The cookie is created when the javascript library runs and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics

2 years from set/update

Google Analytics

Google will not share Your Customer Data or any Third Party's Customer Data with any third parties unless is required by law or when third parties process the information on behalf of Google. (e.g., billing or data storage)
Read more here

__utmb

https://www.secmaker-webshop.com/

https://www.secmaker-webshop.com/lang-EN

This session cookie is used to determine new sessions/visits. The cookie is created when the javascript library runs and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics

30 mins from set/update

Google Analytics

Google will not share Your Customer Data or any Third Party's Customer Data with any third parties unless is required by law or when third parties process the information on behalf of Google. (e.g., billing or data storage)
Read more here

__utmc

https://www.secmaker-webshop.com/

https://www.secmaker-webshop.com/lang-EN

This sessions cookies is not used to set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit

Until end of browser session

Google Analytics


Google will not share Your Customer Data or any Third Party's Customer Data with any third parties unless is required by law or when third parties process the information on behalf of Google. (e.g., billing or data storage)
Read more here

__utmt

https://www.secmaker-webshop.com/

https://www.secmaker-webshop.com/lang-EN

This session cookie is used to throttle request rate

10 mins from set/update

Google Analytics


Google will not share Your Customer Data or any Third Party's Customer Data with any third parties unless is required by law or when third parties process the information on behalf of Google. (e.g., billing or data storage)
Read more here

__utmz

https://www.secmaker-webshop.com/

https://www.secmaker-webshop.com/lang-EN

This persistent cookie is used to stores the traffic source or campaign that explains how the user reached your site.
The cookie is created when the javascript library runs and is updated every time data is sent to Google Analytics

6 months from set/update

Google Analytics


Google will not share Your Customer Data or any Third Party's Customer Data with any third parties unless is required by law or when third parties process the information on behalf of Google. (e.g., billing or data storage)
Read more here

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Disclosure of Personal Information

We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law.


Changes To This Privacy Policy

This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. Contact us if you have any questions about this Privacy Policy, please contact us at info@secmaker.com

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